Analytics and logs
Get response times
Get average and median resolution time and human response time after transfer.
GET
Get response times
Authorizations
Bearer token authentication using your API key
Path Parameters
Query Parameters
Start of the range (ISO 8601 date). Omit for all time.
End of the range (ISO 8601 date). Omit for up to now.
Response
200 - application/json
Resolution time and human response time analytics, computed from recorded lifecycle timestamps (closed_at, first_transferred_at, member first replies)