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Connections shows every external platform and service your organization has connected to through Assistant Actions and Channels. This centralized view helps you manage all your integrations in one place. Connections Overview

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What Are Connections?

A connection is an authenticated link between Invent and an external service. When you add an Action or Channel that requires authentication, you create a connection. Examples:
  • Google Calendar
  • Gmail
  • WhatsApp
  • Airtable
  • Slack

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Viewing Connections

Go to Settings → Connections (useinvent.com/o/settings/connections) to see all your organization’s connections. Each connection shows:
  • Service name: The platform or integration
  • Status: Active or Inactive
  • Connection details: Account information or label you provided

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Managing Connections

For each connection, you can:

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Edit

Update connection settings or rename the connection. Click Edit to modify:
  • Connection name (optional label)
  • Account details (varies by service)
Edit Connection

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Reconnect

If a connection stops working (expired token, revoked access, changed password), click Reconnect to re-authenticate.

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Disconnect

Remove the connection entirely. Click the disconnect icon (🔌) and confirm. Warning: Disconnecting stops all actions and channels using this connection. They’ll stop working until you reconnect.

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Where Connections Are Used

Connections are used in two places:

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Assistant Actions

When you add an Action to an assistant, you choose which connection to use. Multiple actions can share the same connection. Example: Your “Book Appointment” and “Check Availability” actions both use the same Google Calendar connection. Learn more about Actions →

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Assistant Channels

Channels like WhatsApp, Instagram, and Messenger require connections to your accounts on those platforms. Learn more about Channels →

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Connection Status

Connections can have different statuses:
  • Active: Working correctly and ready to use
  • Inactive: Disconnected or authentication expired (may show an error indicator)
If a connection shows as inactive, click Reconnect or Edit to resolve the issue.

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Security

Connections are stored securely and encrypted. Invent only requests the minimum permissions needed for each integration. Best practices:
  1. Review connections regularly: Remove connections you’re no longer using
  2. Use dedicated accounts: Consider using service accounts instead of personal accounts for business integrations
  3. Monitor access: Check that connections only have the permissions they need
  4. Reconnect when prompted: If a service requests re-authentication, do it promptly