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White label features allow you to customize Invent with your own branding. Add custom domains for emails and portals, upload your logo, and set your organization’s contact information.

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Domains

Add custom domains to whitelabel invitation emails, portals, and other customer-facing touchpoints. Access domain settings at useinvent.com/o/settings/domains. Domains

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Adding a Custom Domain

  1. Go to Settings → Domains
  2. Click Add Domain
  3. Enter your domain name (e.g., assistants.yourcompany.com)
  4. Add the provided CNAME record to your DNS provider
  5. Click Verify to confirm the DNS record is configured correctly
Add Domain

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DNS Configuration

After adding a domain, you’ll see instructions for creating a CNAME record. The record points to cname.invent-static.com. Example DNS record: 
Type: CNAME
Name: assistants
Value: cname.invent-static.com
Once the DNS record propagates (usually within a few minutes to 24 hours), click Verify to confirm setup is complete.

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Domain Status

Domains show one of three statuses:
  • Pending: DNS record not yet verified
  • Active: Domain is configured and working
  • Error: Configuration issue detected

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Managing Domains

For each domain, you can:
  • Verify: Check DNS configuration status
  • Delete: Remove the domain from your organization
Note: Custom domains are available on the Business and Enterprise plans.

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Customization

Personalize your organization’s appearance in customer-facing interfaces. Access customization settings at useinvent.com/o/settings/customization. Customization Upload your organization’s logo. This appears in:
  • Invitation emails
  • Customer portals
  • Whitelabel interfaces
Recommended specifications:
  • Format: SVG, PNG, or JPG
  • Dimensions: Square (1:1 ratio) or landscape (2:1 ratio)
  • File size: Under 2 MB
To upload a logo:
  1. Click the logo placeholder
  2. Select your image file
  3. The logo updates immediately

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Contact Email

Set a public email address for your organization. This appears in customer-facing communications and provides a contact point for customers. Example: [email protected]

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Address

Add your organization’s physical address. This may be required for compliance in certain industries and appears in customer portals. Example: 123 Main St, City, Country

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Terms of Service

Link to your organization’s terms of service. This URL is displayed in customer-facing interfaces where users agree to your terms. Example: https://yourcompany.com/terms

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Privacy Policy

Link to your privacy policy. This URL is displayed alongside your terms of service in customer interfaces. Example: https://yourcompany.com/privacy

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Saving Changes

After updating any customization settings, click Save Changes at the bottom to apply your updates.

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Whitelabel Benefits

With whitelabel features enabled:
  1. Branded Emails: Invitation emails and notifications show your logo and organization name instead of Invent branding
  2. Custom Domains: Use your own domain for portals and interfaces
  3. Professional Appearance: Present a consistent brand experience to customers
  4. No “Powered by” Badge: Business plan removes Invent branding from widgets (Enterprise plan includes full whitelabel)

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Availability

FeaturePay As You GoBusinessEnterprise
Custom Logo✓✓✓
Contact Info✓✓✓
Terms & Privacy Links✓✓✓
Custom Domains✗✓✓
Remove “Powered by”✗✓✓
Full Whitelabel✗✗✓

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Best Practices

  1. Use SVG for logos: Vector graphics scale perfectly at any size
  2. Keep contact info current: Update email and address when they change
  3. Test custom domains: Verify emails and portals work correctly after adding a domain
  4. Match your brand: Use colors, fonts, and messaging consistent with your main website
  5. Update terms and privacy: Link to current, legally compliant documents