Assign Conversation
Assign or unassign a conversation to/from a team member.
Authorizations
Bearer token authentication using your API key
Path Parameters
Chat ID
Body
Schema for assigning or unassigning a conversation to/from a team member
Member ID to assign. Set to null to unassign.
Response
Schema for the chat state
The state status of the chat
OPEN, SNOOZED, CLOSED ID of the connection integration
internal, org, agent, custom, whatsapp_bot, messenger_bot, instagram_dm, tiktok_dm, telegram_bot, gmail, slack_bot, twilio, telnyx, email, smpp Use assistant.id instead
Use assistant_integration.id instead
The ID of the conversation associated with the chat
Whether AI is enabled for the chat
The number of unseen messages in the chat
The number of unseen messages in the chat
Schema for a public assistant
Schema for a public assistant integration
The assigned user for the conversation
Schema for the configuration of an assistant
Scheduled follow-up datetime
Mute expiry datetime (null = not muted)
The channel's free messaging window expiry (null = no free window)
Customer satisfaction score (1-5)
1 <= x <= 5