Get Conversations Analytics

curl --request GET \
  --url https://api.useinvent.com/orgs/{org_id}/analytics/conversations \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.useinvent.com/orgs/{org_id}/analytics/conversations"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.useinvent.com/orgs/{org_id}/analytics/conversations', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.useinvent.com/orgs/{org_id}/analytics/conversations",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.useinvent.com/orgs/{org_id}/analytics/conversations"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.useinvent.com/orgs/{org_id}/analytics/conversations")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.useinvent.com/orgs/{org_id}/analytics/conversations")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "kpis": {
    "conversations": 123,
    "conversations_previous": 123,
    "ai_resolution_rate": 123,
    "handoff_rate": 123,
    "median_takeover_seconds": 123,
    "p90_takeover_seconds": 123,
    "median_resolution_seconds": 123,
    "p90_resolution_seconds": 123,
    "csat_average": 123,
    "csat_responses": 123
  },
  "flow": {
    "created": 123,
    "resolved_by_ai": 123,
    "resolved_by_team": 123,
    "handed_off": 123,
    "human_replied": 123,
    "unanswered": 123,
    "awaiting_team": 123,
    "still_open": 123
  },
  "conversations_by_channel": [
    {
      "key": "<string>",
      "points": [
        {
          "date": "2023-11-07T05:31:56Z",
          "amount": 123
        }
      ]
    }
  ],
  "messages": [
    {
      "key": "<string>",
      "points": [
        {
          "date": "2023-11-07T05:31:56Z",
          "amount": 123
        }
      ]
    }
  ],
  "messages_by_channel": [
    {
      "integration_id": "internal",
      "received": 123,
      "ai": 123,
      "agent": 123
    }
  ],
  "messages_by_channel_series": [
    {
      "key": "<string>",
      "points": [
        {
          "date": "2023-11-07T05:31:56Z",
          "amount": 123
        }
      ]
    }
  ],
  "resolution": [
    {
      "key": "<string>",
      "points": [
        {
          "date": "2023-11-07T05:31:56Z",
          "amount": 123
        }
      ]
    }
  ],
  "handoff": [
    {
      "key": "<string>",
      "points": [
        {
          "date": "2023-11-07T05:31:56Z",
          "amount": 123
        }
      ]
    }
  ],
  "csat": [
    {
      "date": "2023-11-07T05:31:56Z",
      "amount": 123
    }
  ],
  "csat_distribution": [
    {
      "score": 123,
      "count": 123
    }
  ],
  "takeover_distribution": [
    {
      "lt_seconds": 123,
      "count": 123
    }
  ],
  "resolution_distribution": [
    {
      "lt_seconds": 123,
      "count": 123
    }
  ],
  "team": [
    {
      "id": "<string>",
      "kind": "assistant",
      "name": "<string>",
      "avatar_url": "<string>",
      "conversations": 123,
      "resolved": 123
    }
  ]
}