Plans & Pricing

Invent offers flexible, transparent pricing that scales to your business. Every model shows its estimated cost per message right in the assistant settings, so you always know what to expect before going live.

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Plans

Invent offers three plans: Pay As You Go (free), Business ($29/month), and Enterprise (custom pricing).

• Pay As You Go: Great for getting started. Includes 100 free messages/month, core features like the AI Inbox, integrations, knowledge base, contact memories, broadcasts, API access, and chat widgets.
• Business: For businesses and agencies that need higher limits, premium features like custom domains, whitelabel branding, audit logs, sub-organizations, Slack support, and the ability to remove “Powered by” branding.
• Enterprise: For large organizations needing SLA with 99.9% uptime, 24/7 priority support, SSO, a dedicated account manager, custom integrations, post-paid billing with monthly invoicing, and volume-based pricing discounts.

For full plan details, feature limits, and a side-by-side comparison, visit the pricing page.

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How Message Pricing Works

When you select a model for your assistant, the estimated cost per message is shown right next to it (for example, “Auto ≈ $0.004”). This estimate reflects a typical conversation message, but your actual cost may be slightly higher or lower depending on the specifics of each interaction. Think of it like a fuel estimate for a car. The listed MPG is a good baseline, but your real mileage varies based on how you drive.

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Choosing a Model

Invent supports multiple AI models from different providers. Each model shows its estimated cost per message directly in the model selector, so you can compare options at a glance. Models range from lightweight and affordable to highly capable and premium. Auto is the recommended default. It automatically selects the best model for each message, balancing quality and cost. For most use cases, Auto gives you the best value.

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What Affects Message Cost

Several factors determine the actual cost of each message:

• The AI model used. More capable models cost more per message than lighter models.
• Response complexity. Longer, more detailed responses use more output tokens and cost more.
• Initial instructions length. If your assistant has lengthy system instructions, each message carries that context, which increases input token usage.
• Actions. When a message triggers actions like Knowledge Base Search or integration calls, additional tokens are used. However, Invent has optimized action costs significantly (see Cost Optimizations).

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Prompt Caching

Prompt caching is enabled for all supported models. When your assistant handles consecutive messages in the same conversation, it reuses previous context instead of reprocessing it from scratch. This means:

• First message: Slightly more expensive, since the full context needs to be processed for the first time.
• Consecutive messages: Cheaper than the estimate, because cached context is read at a reduced cost.

Caches are maintained by the AI provider for up to one hour. If a conversation goes idle for longer than that, the next message may cost a bit more as the cache rebuilds. In the Playground, you can see “Cache read” as a line item in the token breakdown for each message, so you know exactly how much caching is saving you.

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Token Breakdown

When testing in the Playground, each message displays a detailed token breakdown:

• Input tokens + cost
• Output tokens + cost
• Reasoning tokens + cost
• Cache read tokens + cost (when applicable)
• Total tokens + total cost
• Playground discount (if applicable)
• Final estimated cost

This transparency helps you understand exactly where your costs come from and optimize your assistant’s instructions accordingly.

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Playground Discount

Messages sent in the Playground (your testing environment) receive a discount. This lets you iterate on your assistant’s behavior without worrying about costs during development.

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Cost Optimizations

Invent continuously works to reduce your costs:

• Actions are up to 50% cheaper. Conversation messages that include actions (Knowledge Base Search, integrations, etc.) have been significantly reduced in cost.
• Assistants use up to 50% less tokens overall, thanks to internal optimizations in how context is managed.
• Knowledge Base Searches use up to 20% less tokens, so retrieving information from your uploaded content is more efficient.

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Credits and Free Tier

Both Pay As You Go and Business plans use a credit-based system:

• Pay As You Go: 100 free messages per month
• **Business ($29/month)**:$29 in usage credits per month

Business plan customers get $29 worth of usage credits included each month. Additional usage is billed at the same rate as Pay As You Go. Free credits reset monthly based on your organization’s creation date. Any unused free credits do not roll over.

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Broadcast Pricing

Send targeted messages to your contacts via Email, SMS, or WhatsApp. You use your own providers, keeping your sender reputation, IPs, and phone numbers. You only pay for messages delivered successfully, and charges are deducted from your credit balance. For more details on setting up broadcasts, see the Broadcasts guide.

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Billing Management

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Monthly Spending Limit

Set a monthly spending limit to cap how much your organization can spend in a billing cycle. When the limit is reached, billable operations pause until the limit is increased or the next billing cycle begins. To set a monthly spending limit:

1. Go to Settings → Billing (useinvent.com/o/settings/billing)
2. Click Set Spending Limit (or Edit if a limit is already set)
3. Enter a monthly limit amount (between $0 and$100,000)
4. Click Save Changes

Once set, the billing page displays a progress bar showing your current spend against the limit. You can Edit the limit or Remove it at any time.

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Auto-Recharge

Enable auto-recharge to automatically add credits when your balance drops below a threshold. This ensures your assistants never stop working. To set up auto-recharge:

1. Go to Settings → Billing (useinvent.com/o/settings/billing)
2. Click Edit next to the auto-recharge settings
3. Set your minimum balance threshold (default: $10)
4. Set your recharge amount (default: $10)
5. Save changes

When your balance falls below the threshold, Invent automatically charges your payment method and adds the recharge amount to your account.

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Usage Tracking

Monitor your credit consumption in Settings → Usage (useinvent.com/o/settings/usage). View:

• Total Spend: Amount spent in the selected period
• Total Credits: Credits consumed in the selected period
• Usage Graph: Daily breakdown of credits and spending
• Date Range: Filter by Last 7 days, Last 30 days, Last 60 days, Last 90 days, Last year, Year to date, Last 3 years, or custom range

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Billing History

View past invoices and receipts in Settings → Billing (useinvent.com/o/settings/billing). Each transaction shows:

• Type: Subscription or System (auto-recharge)
• Amount: Charge amount
• Date: When the charge occurred
• Receipt: Download invoice

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Payment Methods

Update your payment method anytime at useinvent.com/o/settings/billing:

1. Go to Settings → Billing
2. Click Change Payment Method
3. Enter your new card details
4. Save changes

Invent accepts all major credit cards via Stripe.

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Upgrading and Downgrading

To upgrade to Business:

1. Go to Settings → Plans (useinvent.com/o/settings/plans)
2. Click Manage Plan under Business
3. Confirm your upgrade

To downgrade to Pay As You Go:

1. Go to Settings → Plans (useinvent.com/o/settings/plans)
2. Click Downgrade under Pay As You Go
3. Confirm your downgrade

Changes take effect immediately. When downgrading, you’ll lose access to Business-only features but keep all your data.

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Frequently Asked Questions

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Fair Usage

Invent reserves the right to limit accounts showing abusive patterns or excessive usage that impacts service quality.